HNORIGIN · INFRASTRUCTURE ENGINEERING & RCA

Real infrastructure problems.
Evidence-based fixes.

Practical diagnostic methods and browser-based engineering tools for systems engineers operating backup, enterprise storage, VMware, Linux, and Windows environments.

COVERAGE: Commvault & Cohesity NetApp & Dell EMC VMware vSphere Linux & Windows RCA Ansible Automation

FREE CLIENT-SIDE UTILITIES · NO DATA STORED

Free Diagnostic & Sizing Tools

Browser-based tools for backup, recovery, storage, Windows, Linux and VMware problems. Nothing you enter leaves your browser.

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Live Tool Windows & Backup

VSS Writer Diagnostic & Repair Guide

For VSS writer failures behind Commvault, Veeam or Windows Server Backup errors. Paste raw vssadmin output to see which writers failed, with read-only checks first and clearly labelled repair steps for each writer’s service.

Read-only checks first CryptSvc / SQL / Hyper-V Labelled steps
Paste and parse Diagnose VSS Writer →
Live Tool AWS · Azure · Wasabi · B2

Cloud Restore Time & Cost Calculator

How long a large restore from S3, Glacier, Azure Archive, Wasabi, B2 or an on-premises appliance takes, what it costs in retrieval, request and egress fees, and whether it meets your RTO.

Retrieval wait Egress fees RTO check
Wait + transfer + fees Estimate Restore →
Live Tool Vendor neutral

Backup Readiness Score

20 questions, about 6 minutes. Get an A to F grade for how recoverable your backups are against the 3-2-1-1-0 rule, with a prioritised fix list.

3-2-1-1-0 Immutability Restore testing
No data stored Start the Check →
Live Tool Runs in your browser

Support Bundle & Log Sanitizer

Replace secrets, emails, usernames, IP addresses, hostnames, WWNs and IQNs with consistent placeholders before you share logs with vendors or AI tools. Review the output before sharing.

Local processing IP & Host Masking Secret Redactor
Review before sharing Sanitize Log File →
Live Tool Linux Kernel

Linux df vs. du Discrepancy Decoder

Find where disk space went when df -h is 100% full but du -sh cannot find the files: deleted-but-open files, data hidden under mount points, reserved blocks or inodes.

Deleted open files Overmount Inspect Read-only first
Labelled fixes Decode Disk Space →
Live Tool vSphere & Storage

VMware Snapshot Consolidation Planner

Estimate snapshot merge time, check datastore free space, flag snapshots outside VMware best practice, and get a read-only-first PowerCLI runbook before deleting production snapshots.

Merge time estimate Free-space check CLI Runbook
Consolidation Safety Plan Consolidation →
Looking for more utilities? Explore All 12 Free Tools →

METHODOLOGY · EVIDENCE-BASED DIAGNOSTICS

The 8-Phase Engineering Investigation

Every HNOrigin troubleshooting guide and incident report follows this repeatable sequence. No blind rebooting, no assumptions—only verifiable root-cause evidence.

01 Symptom Observed fault
02 Evidence Logs & state
03 Causes Hypotheses
04 Tests Prove / rule out
05 Finding Confirmed root
06 Fix Safe resolution
07 Verify Confirm restore
08 Prevent Stop recurrence
Read the troubleshooting methodology in detail →

INFRASTRUCTURE CORE

Eight Domains, One Engineering Standard

Written by and for engineers who operate production systems. Practical coverage from storage fabrics to kernel debugging.

/backup Backup & Data Protection Commvault, Cohesity, VSS writer drops, immutable retention, restore drills
/storage Enterprise Storage Dell EMC, NetApp ONTAP, SAN fabrics, LUN multipathing, IOPS bottlenecks
/vmware VMware Virtualization vSphere clusters, ESXi host disconnects, snapshot consolidation locks
/linux Linux Systems Disk full investigations (du vs df vs deleted handles), OOM killer, systemd
/windows Windows Server Active Directory replication, event log diagnostics, failover clustering
/networking Networking TCP reset diagnostics, asymmetric routing, MTU sizing, firewall drop verification
/automation Automation & IaC Ansible playbooks, idempotent PowerShell tooling, repeatable runbooks
/security Hardening & Compliance Immutable air-gaps, vulnerability mitigation, audit evidence preservation

PROFESSIONAL SERVICES

Technical Consulting & Incident RCA

Direct senior engineering engagement for critical outages, complex backup remediation, and infrastructure reliability.

TIER 1 · ESCALATION

Complex Incident RCA

In-depth forensic log correlation and root-cause determination for persistent, recurring, or multi-vendor infrastructure failures.

  • ✓ Multi-source log correlation
  • ✓ Verifiable finding (not guesses)
  • ✓ Executive & technical report
Request RCA Support
TIER 3 · RELIABILITY

Runbooks & Automation

Convert chaotic manual firefighting into predictable, automated operations with documented runbooks and idempotent Ansible/PowerShell scripts.

  • ✓ Repeatable verification steps
  • ✓ Safe rollback procedures
  • ✓ Automated pre/post health checks
Build Custom Runbooks
IN ACTIVE DEVELOPMENT · PROJECT ASTRA

Evidence-Based Incident Investigation Engine

A new platform for infrastructure incident investigation: from vendor support bundles to unified timelines and verifiable root cause analysis.

TECHNICAL WRITE-UPS

Featured Infrastructure Articles

In-depth guides based on real operational environments. No simulated logs, no boilerplate summaries.

The first deep-dive write-ups on enterprise backup recovery and Linux storage RCA are currently being finalized. Check back shortly or explore our live tools above.

Have a critical infrastructure challenge?

Explore HNOrigin’s diagnostic tools, or get in touch for specialized technical RCA and architecture consulting.

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